My Account
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How do I create a Path account?
Create a Path account to manage orders, downloads, credits, and billing from your dashboard.
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How do I log in to my Path account?
Sign in with email and password, a passkey, or a one-time code when two-factor authentication is on.
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How do I reset my Path account password?
Use Forgot password on the sign-in page to receive a reset link by email.
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How do I change my Path account password?
Change your Path password from My account → Security while signed in.
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How does two-factor authentication work?
Optionally require an email code or authenticator-app code on every password sign-in. A passkey is another way to sign in without typing your password.
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How do I add or manage passkeys?
Add or remove passkeys under My account → Security for biometric or security-key sign-in.
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How do I change the email address on my Path account?
Change the email on your Path account. Path emails a code to your current address, then a second code to the new address, before the address is saved.
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How do I unsubscribe from Path Newsletter?
Turn off marketing emails from My account → Email subscription — order emails still arrive.
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How do I delete my Path account?
Permanently delete your Path account from My account — order history and invoices cannot be restored.
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How do I create multiple users with different permissions levels under my Path account?
Use Team / organisations on eligible plans to invite members, or keep separate accounts for independent billing.
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How do I enable desktop notifications?
Turn on desktop notifications from My account → Notifications to get an alert on this computer when you receive a new Messages reply.
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How do I receive notification emails to multiple email addresses?
Path sends order emails to one address — use email forwarding rules to share updates with your team.
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How to enable my FTP account?
Enable FTP under My account → FTP Account when your plan includes FTP (typically Pro Subscribe & save).
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How do I update my FTP password?
Reset your Path FTP password from My account → FTP Account → Forgot password.
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How do I disable my FTP account?
Turn off FTP access from My account → FTP Account when you no longer need it.
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This email is already on another Path account
What to do when Path says your new email is already used, or you want to change an email back.