You can reach Path in several ways. Pick the channel that fits how you prefer to work.
Messages (in the dashboard)
When Messages is enabled on your account, open it from the top bar (chat icon). Start a New message, or reply in an existing thread. Order and revision updates can also appear there.
See What are Messages in the Path dashboard? and How do I send a new message to Path?.
If you do not see Messages, Path has not enabled it for your account yet — use email or the contact form below.
Email hello@pathedits.com, or reply to an order, quote, or delivery email from Path.
Include your order number when the question is about a specific job. Replies stay on the same email thread.
Help Centre contact form
On any Help page, scroll to Contact (or open Help → Contact). Enter your name, email, topic, and message, then send.
You do not need to be signed in. Signed-in customers get name and email pre-filled from the account.
Ask Path AI
On Help pages, Ask Path AI answers from Path’s help articles. Use it for how-to questions. For account-specific issues, billing exceptions, or order changes, use Messages, email, or the contact form so a person can help.
Order revisions and feedback
For corrections on a completed order, use the order revision form from the delivery email or the completed order page — not a general support message. See How do I request revisions, corrections, or share feedback on my completed order?.