Messages is the Path dashboard inbox for conversations between you and Path support. Threads live at Messages when the feature is enabled on your account.
What you can do there
- See every open thread with Path in one place
- Start a New message with a subject and body
- Reply in a thread without leaving the dashboard
- Spot unread threads (badge in the top bar and a New label on the card)
- Turn Email notifications on or off per thread
- Open desktop notification settings from the gear on the Messages page (when your browser already allows alerts)
Order and revision completion updates can also appear as Messages, so you can read them in the dashboard as well as by email.
Message vs Email labels
Each message in a thread shows a channel badge:
- Message — sent or received in the dashboard (or another non-email channel)
- Email — came through email
The same thread can mix both. See What’s the difference between Messages and email?.
If you don’t see Messages
Messages only appears when Path has enabled it for your account. Until then, email hello@pathedits.com or use the Help Centre contact form. See How can I contact Path support?.