When an order completes, Path emails you (subject like “{order name} – your images are ready”) and makes files available on the order.
Important: Edited images are kept for a limited time after completion, then removed. On Standard plans that is typically 14 days; Pro Subscribe & save plans are marketed for longer retention (about 60 days), and Enterprise may have custom terms. Download promptly. See How long do you keep my edited photos?.
From the email
Click Download images in the delivery email. You’ll land on the order (sign in if prompted) under Edited images.
From your account
- Open Orders → Completed
- Open the order
- Use the Edited images / download actions for your delivery method:
- Dropbox — open the completed Dropbox link to preview or download
- FTP — view FTP delivery details (requires FTP enabled on a plan that includes it, and FTP selected for that order)
- Other download options shown on the order, depending on your preference
Download the same files again
You can download more than once while Path still has the files. Use the completed order, or the Download images link from the delivery email. You do not need to email support for a new link unless that link no longer opens.
There is no per-download cap. The files are still removed after the retention period. See How long do you keep my edited photos?.