JPG (.jpg / .jpeg) is preferred because it uploads and downloads quickly. The order uploader also accepts:
- PSD, TIFF, TIF, and PNG
- HEIC and WEBP
- Camera raw files saved as CR2, CR3, NEF, ARW, or DNG
- SVG, EPS, and PDF
A file whose extension is only .raw, and any .zip, is rejected. Export a JPG, TIFF, or PSD, or send the camera’s own extension from the list above.
If a file still will not upload, see What if my images will not upload?.